FAQ

Frequently Asked Questions

Here are answers to the most common questions our customers ask about shipping, tracking, and our services.

  • 1 What shipping methods do you offer?

    We offer multiple freight options including Air Freight, Ocean Freight, and Road Transport. Each option depends on destination, urgency, and package size. We also provide local delivery services.

  • 2 How can I track my shipment?

    Once your shipment is dispatched, you will receive a tracking number via email or SMS. You can enter this number on our website’s tracking page to get real-time updates.

  • 3 What items are restricted or prohibited from shipping?

    Items like explosives, flammable materials, live animals, illegal drugs, and perishable food items are not allowed. Please consult our terms before shipping restricted goods.

  • 4 How do I request a shipping quote?

    Visit our "Track & Trace" section and select "Request A Quote." Fill out your shipment details and we’ll send you a quote via email within minutes.

  • 5 Do you offer international delivery?

    Yes. Ace Carriers delivers to multiple international destinations through our global freight partners. Kindly contact us for destination-specific options and costs.

FAQ Support Image

Tracking Number

Click the button below to track your shipment.

Personal Data

Shipment Details

Freight Method

Copyright 2025 Ace Carriers.